FAQ

HOW LONG DOES SHIPPING TAKE?

Orders are sent out for delivery as soon as the stock availability is confirmed. The successful delivery is usually completed within 3-7 Day. 

WHAT IS PRE-ORDER?

Pre-Order items are items that can be purchased and reserved now, but will not be available for shipment until the listed available date. Please note that the available dates are not guaranteed.

WHAT DO I DO IF I WANT TO CANCEL MY ORDERS?

Orders can only be cancelled or changed within 24 hours of placement. After 24 hours, it cannot be cancelled or changed. Shipping and handling costs are non-refundable. Refused or returned packages are subject to any restocking fees or penalties.

DO YOU SHIP ORDERS INTERNATIONALLY?

Yes, we ship worldwide. Please note that U.S. Postal Service 1st Class International will be the least expensive shipping option but does not offer tracking. Priority Mail International does offer tracking, as do carriers such as DHL, UPS, FedEx. Please verify with us regarding any non-frequent international locations (excluding Canada, South America and U.K.)

WILL THE PRICE I AM CHARGED INCLUDE BROKERAGE & CUSTOMS FEES AND TAXES?

No. Knowing about and paying any fees or taxes, VAT or any other additional fee is your responsibility.